Shipping policy

Welcome to Dummies and Dimples! We want to ensure your shopping experience is as smooth as possible, so please take a moment to review our Shipping Policy.

Processing Time:

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after payment verification.
  • Processing time may vary depending on the availability of the item and any customisation requirements.

Shipping Methods:

  • Dummies and Dimples offers a range of shipping options to cater to your needs, including standard and expedited shipping.
  • The chosen shipping method during checkout will determine the estimated delivery time.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the selected shipping method.
  • You can view the shipping cost before completing your purchase during the checkout process.

Shipping Destinations:

  • We currently offer shipping within the United Kingdom. Unfortunately, we do not offer international shipping at this time.

Order Tracking:

  • Once your order is shipped, a confirmation email with a tracking number will be sent to you.
  • Track your order using the provided tracking information on our website or through the carrier's tracking service.

Delivery Time:

  • Items may arrive at varied times based on processing time, availability, and the shipping method selected.
  • Standard shipping typically takes 3 - 11 business days, while expedited shipping may take 1-3 business days.
  • Delays may occur due to external factors such as weather conditions or carrier issues.

Partial Shipments:

  • To ensure you receive your items as soon as possible, your order may be split into multiple shipments.
  • Items may arrive at varied times depending on processing time and the availability of your selected items.

Shipping Address:

  • Please verify that your shipping address is accurate and complete before finalising your order.
  • Dummies and Dimples is not responsible for any delays or delivery issues arising from incorrect or incomplete shipping information.

Shipping Confirmation:

  • A shipping confirmation email will be sent once your order has been dispatched.
  • If you do not receive a shipping confirmation email within the expected processing time, please check your spam folder or contact our customer support team.

For any questions or concerns related to shipping, feel free to contact our customer support at dummiesanddimples@gmail.com.

Thank you for choosing Dummies and Dimples. Your satisfaction is our priority.

Note: This Shipping Policy is subject to change without prior notice. Please check our website for the most up-to-date information.